Circular 1/2024 on unlicensed client solicitation

CMA Circular No. 1/2024 of 2024 · UAE Federal

Official title
Circular No. (1/2024) on Contracting with individuals or Unlicensed Entities for soliciting Clients
Instrument
CMA Circular No. 1/2024 of 2024
Issued by
Capital Market Authority
Jurisdiction
UAE Federal
Status
in force
Topics
Capital markets · Licensing
Official source
uaecma.gov.ae
Full text
English official text — 1 passages, 345 words, from the official text
Verified
31 October 2026
Print

Warns licensed companies that contracting with individuals or unlicensed companies to solicit clients breaches the licensing rules for introducing activity, and that licensees must contract only with properly licensed firms after due diligence.

Summary

Circular No. 1 of 2024 tells companies licensed by the Securities and Commodities Authority (now the Capital Market Authority) that paying individuals or unlicensed companies to bring in clients is a clear breach of the regulations. Soliciting clients falls within the licensed "introducing" activity, so licensees may contract only with firms the Authority has licensed for introducing.

The Authority issued the circular after finding that some licensed entities had contracted with individuals or unlicensed companies to solicit clients for them. Because those services fall within the scope of the introducing licence, the arrangements violate the Authority's regulations and decisions. Licensed companies must therefore not contract with independent individuals or unlicensed companies to solicit clients, and must limit such contracts to companies licensed for introducing. The stated aim is that everyone involved in providing and introducing financial services, including contacting new clients, is competent to operate within the investor-protection framework.

The circular imposed three immediate requirements. First, each licensee had to send the Authority a list of the entities it had contracted to solicit clients, with copies of all current contracts, by email to Licensing@sca.ae within 5 working days of the circular's date. Second, it had to terminate any current contracts with individuals or unlicensed entities. Third, before entering any new client-acquisition contract, it must confirm that the counterparty holds a proper licence from the Authority and carry out due diligence.

Non-compliance may lead to legal accountability, including financial fines, suspension or cancellation of the licence, or other administrative penalties the Authority considers appropriate. The circular does not state its issue date on its face. The one-off reporting deadline has passed, but the prohibition on unlicensed introducers and the due diligence duty remain in force.

Who it applies to

Companies licensed by the Securities and Commodities Authority (now the Capital Market Authority) that use third parties to solicit or introduce clients, and the individuals and unlicensed firms that would otherwise act as their introducers or affiliates.

Contents

English official text in 1 passages. Open the full text or jump to a provision:

  1. Passage 1

Key provisions

Paragraph 1Records that some licensed entities contracted with individuals or unlicensed companies to solicit clients, and that this is a clear violation because the service falls under the licence for introducing activity.
Paragraph 2Licensed companies must not contract with independent individuals or unlicensed companies to solicit clients, and must limit such contracts to companies licensed by the Authority for introducing activity.
Item 1Licensees had to send the Authority a list of entities contracted to solicit clients, with copies of all current contracts, to Licensing@sca.ae within 5 working days of the circular.
Item 2Licensees must terminate any current contracts with individuals or unlicensed entities for soliciting clients.
Item 3Before entering new client-acquisition contracts, licensees must ensure the counterparty holds a proper licence from the Authority and exercise due diligence.

Obligations and deadlines

  • Contract only with firms licensed by the Authority for introducing activity to solicit clients.
  • Terminate existing client-solicitation contracts with individuals or unlicensed entities.
  • Verify the counterparty's licence and carry out due diligence before any new introducer contract.

Penalties

The circular warns that non-compliance may expose the licensed entity to legal accountability, including financial fines, suspension or cancellation of the licence, or other administrative penalties the Authority considers appropriate.

In practice — how Polaris handles it

Polaris is not licensed by the CMA and does not introduce clients to regulated firms. The circular comes up when clients plan finance-related businesses or marketing partnerships: an individual or company paid to bring clients to a CMA-licensed firm needs its own introducing licence. When a client wants to earn referral fees from brokers or fund managers, we explain that this requires a licensed introducing entity, and we form and administer that company around the licensing route while the client's licensed adviser handles the application. We also review referral and affiliate agreements for this point.

History and citations

No amendments, repeals or cross-references recorded for this instrument.

“Cites” and “Cited by” are built automatically from references in the full texts held in this library; they cover only instruments in the library.

Related instruments

Related Polaris services

Source and verification. This record was written from the official text published at uaecma.gov.ae, read on 31 October 2026. Quoted from that text: “Terminating any current contracts with individuals or unlicensed entities.”
Published for general information by Polaris Corporate Services FZ-LLC, a licensed Trust and Corporate Service Provider. It is not legal advice and does not replace the official text, which prevails in case of difference. Arabic is the authoritative language of UAE federal and emirate legislation; English translations are provided by the issuing authorities. Instruments change: check the status and the official source before relying on this page.

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