RAKEZ CSP Regulations 2020

Free Zone Regulations of 2020 · RAKEZ

Official title
RAKEZ Corporate Service Provider Regulations of 2020
Instrument
Free Zone Regulations of 2020
Issued by
Board of Directors of the RAK Economic Zone Authority
Jurisdiction
RAKEZ
Dates
issued 16 September 2020
Status
in force
Topics
Free zones · Licensing · AML / CFT
Official source
rakez.com
Full text
English official text — 45 provisions, 16,072 words, from the official text
Verified
29 October 2026
Print

Regulations issued 16 September 2020 under Law No. 2 of 2017 for the registration and certification of entities providing corporate services in the Zone, their duties, appointment of directors and managers, anti-money-laundering obligations, inspection, investigation, cancellation, fines and the Registrar's enforcement powers.

Summary

The RAKEZ Corporate Service Provider Regulations of 2020 decide who may act for companies before the RAK Economic Zone Authority and how they must behave. They were issued on 16 September 2020 (Issue No. 02, reference COMP/PLCY-003) by the Board of Directors under Law No. 2 of 2017 and came into force on issuance (Regulations 1 and 2). They apply to every registered corporate service provider holding a Certificate (Regulation 3).

Regulation 6 is the gateway: no entity may provide CSP Services, or purport to do so, unless it is a Registered CSP. Schedule 1 lists those services, including representation before the Authority, company formation advice, appointment of directors and managers, due diligence, document witnessing and renewals. Breach carries a fine of up to level 5 (Regulation 7). Registration is applied for on the standard form (Regulation 8) and requires a valid licence, a qualifying professional activity, three years' existence in the UAE, a physical office, qualified staff, solvency and ethical standards (Regulation 9), payment of fees (Regulation 10) and results in a Certificate valid for one year that must be renewed before expiry, which the Registrar may refuse in the Authority's interest (Regulation 11).

Part IV sets the conduct duties. The Registered CSP must notify changes, keep filings accurate, maintain controls and identification records and comply with anti-money-laundering and data protection law and the AML requirements in Schedule 2, with a fine of up to level 5 for contravention (Regulation 12); it must carry out due diligence before providing services and keep a register of ultimate beneficial owners with identity documents (Regulation 14); and it must hold insurance including professional indemnity cover (Regulation 15). The CSP is the company's sole representative before the Authority and must file a service agreement before acting (Regulation 16). A company may change its CSP with consent by no-objection certificate, without consent on listed grounds through mediation, or where the CSP has closed or abandoned it (Regulation 17). Directors and managers the CSP appoints are subject to disqualification for age, criminal record, sanctions or bankruptcy (Regulations 19 to 21), and only senior, full-time, Registrar-approved Authorised Personnel may perform the services (Regulation 22).

The Registrar may inspect, audit and investigate (Regulations 24 to 27) and may cancel the Certificate, restrict electronic system access, impose fines up to level 5, issue notices or refer the CSP to other authorities (Regulation 28). Cancellation follows a warning notice, a chance to rectify and a decision notice, after which services stop and records transfer to the successor (Regulations 29 to 32); a former CSP stays under the Authority's jurisdiction for two years (Regulation 33). Fines follow the Schedule 3 scale of AED 1,000 to AED 20,000 (Regulation 35), falsified information carries a level 5 fine (Regulation 41), and only the CSP or its Authorised Personnel may file for the company (Regulation 43). The Regulations are in force.

Who it applies to

Entities registered with the RAK Economic Zone Authority as corporate service providers and holding a Certificate, their directors, managers and Authorised Personnel, the directors and managers they appoint to client companies, and the RAKEZ companies that must act through a Registered CSP; the Registrar supervises, inspects, fines and cancels registrations.

Contents

English official text in 45 provisions. Open the full text or jump to a provision:

  1. 1 — Title and Commencement
  2. 2 — These Regulations came into force upon issuance by the Authority
  3. 3 — The Authority has the right to repeal, revise, amend or modify from time to time any
  4. 4 — Definitions
  5. 5 — General Interpretation
  6. 6 — Prohibition
  7. 7 — Contravention of the Prohibition
  8. 8 — Application for Registration and Certificate
  9. 9 — Qualifications and Conditions
  10. 10 — Fees for Registration
  11. 11 — Issuance of a Certificate
  12. 12 — Duties of Registered CSP
  13. 13 — Registered CSP’s Undertaking
  14. 14 — Compliance with Anti-Money Laundering Regulations
  15. 15 — Insurance
  16. 16 — Relationship
  17. 17 — Change of Registered CSP by the Company
  18. 18 — Resignation of the Registered CSP
  19. 19 — Appointment of Directors
  20. 20 — Appointment of Managers
  21. 21 — Affairs of the Director and Manager
  22. 22 — Appointment of Authorized Personnel
  23. 23 — Provision of CSP Services by Authorized Personnel of Registered CSP
  24. 24 — Right to Inspect
  25. 25 — Audit and Reports
  26. 26 — Registrar’s Power to Require Information
  27. 27 — Investigative Power
  28. 28 — Disciplinary Actions
  29. 29 — Cancellation by Registrar at the Request of Registered CSP
  30. 30 — Cancellation on Initiative of Registrar
  31. 31 — Cancellation of Certificate: Procedure
  32. 32 — Transfer of Records
  33. 33 — Jurisdiction of the Authority after Cancellation
  34. 34 — Dispute Resolution involving Registered CSP
  35. 35 — Fines
  36. 36 — Statement of Policy
  37. 37 — Obligation to Indemnify
  38. 38 — Registrar
  39. 39 — Registers
  40. 40 — Power of the Registrar to Give Guidance
  41. 41 — Incomplete, Inaccurate or Falsified Information
  42. 42 — Right to Request Additional Information
  43. 43 — Filing of Documents
  44. 44 — Inspection of Register and Documents Filed
  45. 45 — Registered CSP continues to be liable for fees, etc

Key provisions

Regulation 6No entity may provide CSP Services, or purport to do so, unless it is a Registered CSP; Schedule 1 lists the services, including representation before the Authority, formation advice, appointment of directors and managers, due diligence, witnessing and renewals.
Regulation 9Qualifications: a valid licence, a qualifying professional activity, three years' existence in the UAE, a physical office, qualified staff, solvency and ethical standards.
Regulation 11The Certificate is valid for one year and must be renewed before expiry; the Registrar may refuse renewal in the Authority's interest, and other legal approvals remain required.
Regulation 12Duties of a Registered CSP: notify changes, keep filings accurate, maintain controls and identification records, comply with anti-money-laundering and data protection law and Schedule 2; contravention carries a fine of up to level 5.
Regulation 14The CSP must carry out due diligence before providing services, run ongoing compliance checks and keep a register of ultimate beneficial owners with supporting identity documents.
Regulation 15The CSP must maintain insurance appropriate to its size and risk, including professional indemnity cover.
Regulation 16The Registered CSP is the company's sole representative before the Authority and must file a service agreement before any work begins.
Regulation 17A company may change its CSP with the CSP's consent by no-objection certificate, without consent on listed grounds through mediation, or where the CSP has closed or abandoned the company.
Regulation 22CSP Services may be performed only by Authorised Personnel who are senior, full-time, qualified and approved by the Registrar, replaced within seven days if they leave; the CSP answers for their acts.
Regulation 28Disciplinary actions: cancellation, restriction of electronic system use, a fine not exceeding level 5 under Schedule 3, notices, or referral to other authorities; unpaid fines may trigger cancellation or restriction.
Regulation 31Cancellation procedure: a warning notice and an opportunity to rectify, then a decision notice cancelling the approval, after which the CSP must stop providing services immediately.
Schedule 3Standard fines scale: level 1 AED 1,000, level 2 AED 2,000, level 3 AED 5,000, level 4 AED 10,000, level 5 AED 20,000.

Obligations and deadlines

  • Hold a current Certificate before providing any CSP Service and renew it before its one-year term expires (Regulations 6 and 11).
  • File a service agreement with the Registrar before starting work for a company (Regulation 16).
  • Perform due diligence before onboarding and keep a register of ultimate beneficial owners with identity documents (Regulation 14).
  • Maintain professional indemnity and other insurance appropriate to the business (Regulation 15).
  • Use only Registrar-approved Authorised Personnel and replace a departing one within seven days (Regulation 22).
  • Notify changes and keep all filings accurate and complete (Regulations 12 and 41).
  • Allow inspection and audit of records and premises and provide activity reports on request (Regulations 24 to 26).
  • Hand over company records and cooperate with the successor when ceasing to act (Regulation 32).

Penalties

Providing CSP Services without registration (Regulation 7), breaching the Regulation 12 duties and submitting incomplete, inaccurate or falsified information (Regulation 41) each carry a fine of up to level 5, which Schedule 3 sets at AED 20,000, with lower levels of AED 1,000, AED 2,000, AED 5,000 and AED 10,000. The Registrar may also cancel the Certificate, restrict use of the electronic system, issue notices or refer the CSP to other authorities (Regulation 28), cancel on its own initiative for twelve months' inactivity, loss of licence, insolvency or violations after a warning and decision notice (Regulations 30 and 31), and a former CSP remains liable for fees and penalties and under the Authority's jurisdiction for two years (Regulations 33 and 45).

In practice — how Polaris handles it

These are the rules under which Polaris itself is registered. Our RAKEZ corporate services provider certificate is renewed annually under Regulation 11, our compliance staff are the Authorised Personnel approved under Regulation 22, and the due diligence, beneficial ownership register and identity documents we keep for every RAKEZ client come from Regulation 14 and the AML requirements in Schedule 2, read with our federal obligations as a registered DNFBP. Every engagement starts with the service agreement filed under Regulation 16, because without it we cannot act as the company's representative. When a company moves to us from another provider we use the Regulation 17 routes: a no-objection certificate where the outgoing CSP consents, or the mediated route where it does not, and we take over the records the outgoing CSP must transfer under Regulation 32. The same framework governs the directors and managers we supply to client companies, who must meet the Regulation 19 and 20 criteria and be approved by the Registrar.

History and citations

CitesAML Implementing Regulation 2019 (repealed) · AML Law 2018 (repealed)

“Cites” and “Cited by” are built automatically from references in the full texts held in this library; they cover only instruments in the library.

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Related Polaris services

Source and verification. This record was written from the official text published at rakez.com, read on 29 October 2026. Quoted from that text: “No Entity may provide CSP Services, or purport to do so, unless such Entity is a Registered CSP.”
Published for general information by Polaris Corporate Services FZ-LLC, a licensed Trust and Corporate Service Provider. It is not legal advice and does not replace the official text, which prevails in case of difference. Arabic is the authoritative language of UAE federal and emirate legislation; English translations are provided by the issuing authorities. Instruments change: check the status and the official source before relying on this page.

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